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TERMS & CONDITIONS
Swedsnus Sverige AB / Snusroom.com
SE-411 27 Gothenburg
Swedish Registration Number
By entering our website and placing an order, you are thereby accepting SnusRoom.com Terms and Conditions. By placing an order with SnusRoom.com you enter a purchase contract and acknowledge that you have read and agreed to be bound to the stated Terms and Conditions that apply to your purchase from SnusRoom.com.
Please note! You must be at least 18 years of age or older in order to purchase snus/smokeless tobacco products from SnusRoom.com.
We are required to ensure that we do not sell our products to anyone under the age of 18 (21). In order to verify our customer’s ages, we use a third-party solution called agechecked.com to verify the identification and age of every customer that places an order in our store.
Shipping, Delivery and import regulations.
We ship worldwide with exceptions to EU, UK, Belarus, Iceland, Norway and Singapore.
We don't ship to these US states: Arizona, Arkansas, Georgia, Iowa, Maryland, Oklahoma, Oregon, South Dakota, Utah, Vermont, Washington and Wisconsin. It’s forbidden with online sales of tobacco in these states.
Shipping of items will be by UPS or Postnord. Items must be shipped to an address where a person is available to sign for and receive said items.
Your order will be sent to you within 48h after payment is received (Monday to Friday). Delivery time depends on the selected shipping method and destination. Please also note that deliveries are subject to being opened for inspection by customs and customs clearance procedures can add a few extra days to your expected delivery time.
As an importer of the goods you need to comply with any regulations and laws of your country of destination, agree to all requests made by customs and provide any documents they might ask for. As soon as an order leaves our distribution, we cannot be held accountable for any delays caused by customs authorities and/or other circumstances that are out of our control.
Taxes and duty fees
Your consignment may be subject to import taxes, duties, and surcharges, which usually are charged once a shipment reaches your country. Any of these charges for customs clearance must be paid by you, as SnusRoom.com have no control over these charges and cannot predict what they may be. When ordering from SnusRoom.com, you are considered the importer of the products and must comply with all regulations and laws applying to the import of snus products in your country.
SnusRoom.com cannot provide you with information about import and customs regulations in your destination country. You are personally responsible for being informed about and understanding the import and customs regulations that apply to snus/smokeless tobacco in your destination country and the rules related to any duties, taxes and fees that may be charged. It is the responsibility of you the buyer to pay for all applicable taxes, duty and fees related to the purchase from SnusRoom.com. SnusRoom.com will not refund you any duties, taxes and fees arising in your destination country.
Right of withdrawal
When shopping online as a consumer, as a general rule you have a right of withdrawal of 14 days according to the Swedish and EU Distance Contracts and Contracts outside Business Premises Law. The right of withdrawal, however, does not apply to the purchase of snus as these products are perishable goods with a limited shelf life.
Due to legal regulations and the perishable nature of our products (snus/smokeless tobacco) we can not accept any returns. No orders are refunded, although damaged orders may be replaced by similar product(s). Should there be any external or internal damage to the parcel due to handling, rendering the contents useless, please contact us via e-mail, either directly at info@SnusRoom.com, or via our contact form available on the web page, under the section ”Contact Us”.
Should you change your mind with regard to your order or if you have simply ordered the wrong product(s), you may cancel your order, provided it has not yet entered the shipping process. Once the items have entered the shipping process, an order can no longer be cancelled.
You agree to pay for all purchase orders you place through SnusRoom.com.
Items may be purchased from SnusRoom.com using a valid credit card via Nets.
Visa-MasterCard by Nets payment solutions www.nets.eu
Nets payment solutions are PCI certified by Visa and MasterCard. For security reasons, we do not store sensitive payment information such as your credit card number. All information is encrypted and secured with SSL-certificate.
All prices are quoted and payable in US dollars, regardless of where an order is placed or shipped. Foreign exchange rates apply and may depend on the date your order was placed.
Prices subject to change without notice.
By placing an order, you agree to all foregoing terms and conditions.